Delete in the iPhone or Android app
- Open your profile settings and choose Manage profile.
- Choose Delete account and read the confirmation. You may leave an optional reason.
- Confirm only when you intend to delete the account. Allow the request to finish; if it fails, contact support.
Need help accessing the app?
For technical help with signing in or using the in-app deletion option, contact info@besideapp.com. Account deletion is available only in the app’s account settings.
Check which sign-in method and email you originally used. Avoid creating extra accounts to work around an access problem. Contact support with a description of what changed, without including passwords or authentication links.
What happens to your information
The deletion flow removes core account/profile records and associated account photos. It is not a promise that every related record disappears immediately. Shared messages and images are not automatically erased from the other participant’s conversation history.
Reports, transaction records, optional deletion feedback, provider-held data and records needed for applicable obligations can require separate handling. The Privacy Policy explains retention criteria and how to ask about specific data or exercise an erasure right.
Pausing, signing out and uninstalling are different
Pausing discovery stops new encounters; signing out ends your session; uninstalling removes the app from the phone. None of these actions is the same as deleting your account.